Doing the Walk-Through Before the…

April 26, 2017

Quite a few years ago, a friend of mine, who was a successful contractor, had a pretty good run of building high-end homes in Venice. It dawned on me after several successful years of building million-dollar-plus homes, that he seemingly had no complaints…”just happy customers.” How could that be? So we were talking about his “success” one day and I asked him about this “happy and satisfied” customer thing that seemed to be there about 100% of the time. His answer was disarmingly simple. He said, “You know when you finish one of these big homes, then right at closing you do a walk-through with the customer. This is their chance to really pick the new house apart. But what if you are already prepared for whatever they point out to you?”….



Doing Things Right… Or…

March 22, 2017

Some time ago, I was reading an article on some of the tenants of BMP… “Best Management Practices.” The author talked about “Doing Things Right,” or “Doing the Right Thing”!! It sounded confusing, but as I read further, “I got it!”  First, without question, if you’re running a good business, you have many things in place to make it work… Good Systems, procedures, protocol, all.  When these are written down, designed and implemented correctly, the results generally are what a well-run business should look like.  Kind of: “Plan your work, then work your plan.” … That’s BMP… So good so far.  That’s “Doing Things Right.”….



New Budget… Starting Over

January 16, 2017

I feel true Budgets can be a quite a contradiction. On the one hand, they are the well-written and very detailed road map that takes you into and through the next year.  On the other hand, as good as we prepare them, they’ll begin to change ten minutes after the ink is dry. A given for those of us in the building material/construction industry, almost nothing “is for sure”…We often face a chaotic and uncertain future. Keeping this in mind, how can we make good use of our Budgets so they’re realistic and useful tools?….